5. Audit Program
ISO provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation of competence of individuals involved in the audit process, including the person managing the audit programme, auditors and audit teams. Our report, ISO 19011: 2018 - Understanding the International Standard, provides a plain-English interpretation of the standard, describes the revisions included in this latest edition, and discusses the implications for all those involved in the management systems audit process. BS EN ISO Guidelines for auditing management systems (British Standard). ISO Plus Redline. July 2018 Guidelines for auditing management systems (includes Redline Version). Bs en iso This International Standard adopts the approach that when two or more management systems of different disciplines are audited together, this is termed a “combined audit”.
5.1. Create your audit program (or programme).
• Establish a management system audit program.
Iso 19011 Pdf
• Use your audit program to evaluate the overall
effectiveness of your auditee’s management systems.
effectiveness of your auditee’s management systems.
• Monitor and measure the implementation
of your management system audit program.
of your management system audit program.
• Review your management system audit program
in order to identify possible improvements.
in order to identify possible improvements.
5.2. Set your program objectives.
![Bs En Iso 19011 Bs En Iso 19011](/uploads/1/2/4/8/124819490/580118432.jpg)
• Ensure that audit program objectives are established.
• Make sure that your audit program objectives support
and are consistent with management system objectives.
and are consistent with management system objectives.
• Consider all relevant information when you
establish your audit program objectives.
establish your audit program objectives.
• Use program objectives to ensure that your audit
program is implemented and applied effectively.
program is implemented and applied effectively.
• Use program objectives to direct audit planning.
• Use program objectives to direct audit activities.
5.3. Establish your audit program.
5.3.1. Perform audit program management tasks.
• Clarify the extent of your audit program.
• Define auditors’ roles and responsibilities.
• Develop procedures to manage audit program.
• Determine the resources that program needs.
• Implement and apply your audit program.
• Establish records for your audit program.
• Monitor your management system audit program.
• Review your management system audit program.
• Improve your management system audit program.
• Discuss your audit program with top management.
5.3.2. Clarify manager’s competence requirements.
• Make sure that your audit manager is competent.
• Make sure that audit manager has the competence
to manage the program efficiently and effectively.
to manage the program efficiently and effectively.
• Make sure that your audit manager has the
appropriate specialized knowledge and skills.
appropriate specialized knowledge and skills.
• Ensure that audit manager continues to be competent.
• Ensure that audit manager continues to carry out
appropriate professional development activities.
appropriate professional development activities.
5.3.3. Specify the extent of your audit program.
• Establish the extent of your management
system audit program (its focus and reach).
system audit program (its focus and reach).
• Consider the nature of your audits.
• Consider the nature of your audit criteria.
• Consider the nature of the auditee organization.
• Consider the nature of the systems being audited.
• Consider the nature and results of previous reviews.
5.3.4. Consider potential audit program risks.
• Consider the risks that could potentially affect the
achievement of your audit program objectives.
achievement of your audit program objectives.
• Identify and evaluate program planning risks.
• Identify and evaluate program resource risks.
• Identify and evaluate program staffing risks.
• Identify and evaluate program implementation risks.
• Identify and evaluate program record keeping risks.
• Identify and evaluate program monitoring risks.
• Identify and evaluate program review risks.
5.3.5. Develop procedures to manage program.
Iso 19011 Pdf Espanol
• Establish procedures to manage and control
your management system audit program.
your management system audit program.
• Use procedures to manage and control
your management system audit program.
your management system audit program.
5.3.6. Identify program resource requirements.
• Identify financial resource requirements.
• Identify methodological resource requirements.
• Identify technological resource requirements.
• Identify human resource requirements.
5.4. Implement your audit program.
5.4.1. Apply your unique audit program.
• Communicate and share pertinent information
about the audit program with all relevant parties.
about the audit program with all relevant parties.
• Define objectives for each individual audit.
• Coordinate and control program activities.
• Appoint competent audit team members.
• Provide needed resources to audit teams.
5.4.2. Define the focus of each individual audit.
• Define and document the objectives
that each individual audit should achieve.
that each individual audit should achieve.
• Define and document the scope of each audit.
• Define and document the criteria that
individual audits use to assess conformity.
individual audits use to assess conformity.
5.4.3. Select methods for each individual audit.
• Select and determine the methods that
should be used to conduct audits.
should be used to conduct audits.
• Make sure that all audit managers agree on audit
methods whenever two or more auditing organizations
need to conduct a joint audit of the same auditee.
methods whenever two or more auditing organizations
need to conduct a joint audit of the same auditee.
5.4.4. Appoint personnel for each individual audit.
• Appoint audit team members for each separate audit.
• Appoint an audit team leader for each separate audit.
• Appoint technical experts for each separate audit.
5.4.5. Assign responsibility for individual audits.
• Assign responsibility for an individual
audit to a specific audit team leader.
audit to a specific audit team leader.
• Give the audit team leader enough time to plan the
audit whenever audit assignments are allocated.
audit whenever audit assignments are allocated.
• Give the audit team leader the information that
he or she needs in order to carry out the audit.
he or she needs in order to carry out the audit.
5.4.6. Manage your audit program outcomes.
• Ensure that audit program outcomes
are managed efficiently and effectively.
are managed efficiently and effectively.
• Ensure that audit findings are evaluated.
• Ensure that root cause analyses are reviewed.
• Ensure that remedial actions are reviewed.
• Ensure that audit reports are reviewed.
5.4.7. Establish and maintain audit records.
• Ensure that audit program records
are established and maintained.
are established and maintained.
• Ensure that a record of each individual
audit is established and maintained.
audit is established and maintained.
• Ensure that audit personnel records
are established and maintained.
are established and maintained.
5.5. Monitor and modify your program.
• Monitor the implementation of your program.
Iso 19011 En Espanol
• Modify your audit program whenever
evidence indicates that change is required.
evidence indicates that change is required.
5.6. Review and improve your program.
• Review your management system audit program.
• Summarize your results and report to top management.
• Improve your management system audit program.
ISO 19011:2002Abstract
ISO 19011:2002 provides guidance on the principles of auditing, managing audit programmes, conducting quality management system audits and environmental management system audits, as well as guidance on the competence of quality and environmental management system auditors.
It is applicable to all organizations needing to conduct internal or external audits of quality and/or environmental management systems or to manage an audit programme.
The application of ISO 19011 to other types of audits is possible in principle provided that special consideration is paid to identifying the competence needed by the audit team members in such cases.
General information
- Publication date : 2002-10
- Number of pages : 31
- :
- ICS :
Life cycle
Din En Iso 19011
A standard is reviewed every 5 years
- 10Proposal
- 20Preparatory
- 30Committee
- 40Enquiry
- 50
- 60Publication
- 90
- 95.99
Revisions / Corrigenda
- Previously
ISO 10011-1:1990
ISO 10011-2:1991
ISO 10011-3:1991
ISO 14010:1996
ISO 14011:1996
ISO 14012:1996 - Now withdrawn
ISO 19011:2002 - Revised by
ISO 19011:2011
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